Uber launched in December 2017 for the first time in British Columbia but only their delivery service UberEATS is currently available. This makes it the fourth province they are operating in besides Ontario, Quebec and Alberta.
UberEATS connects hungry customers with restaurants to deliver them food straight to their door. Your job as a driver is to go online with the Uber Driver Smartphone app and wait for an order.
Once you receive a “ping”, you can choose to accept or decline the order. You will then drive to the restaurant, grab the food and drop it off at the customer’s address. It’s as simple as that.
Let’s show you what the rates and requirements are for an UberEATS driver in Vancouver and how to get started!
Ways to Deliver
You are paid a flat rate for picking up and dropping off orders, as well as a fee per kilometre. The Uber Fee, or Commission, is 35% and is taken off your fare.
During peak times Uber may offer a pay “boost”. This is where UberEATS uses a multiplier to increase your earnings. If an in-demand delivery area advertises a multiplier, like 1.7, then your fare is multiplied by 1.8 and increased by 80%. The Uber commission is only applied to your fare, not the boost.
You can accept tips in cash or customers have the option to tip you in the app after the delivery is made.
How does the pay work as an UberEATS Driver?
Let’s Do an Example: You pick up an order and delivery it 3.5 km away from the restaurant to the customer. The boost at the time you pick up the order is 1.7 and the customer tips you $2. You would make…
Step 1 (Fare): $2.80 + $1.40 + ($1.00 x 3.5) = $7.70
Step 2 (Commission): $7.70 x 0.35 = $2.70
Step 3 (Net Fare): $7.70 – $2.70 = $5.00
Step 4 (Boost): $7.70 x 0.7 = $5.39
Step 5 (Total Pay): $5.00 + $5.39 + $2.00 = $12.39
How much will I make per hour?
Estimates are between $18-$25/hour, depending on demand, area, boosts, tips day and time. Some drivers have reported earnings up to $55/hour during peak times!
How do multiple orders work?
Pick up: Sometimes you will pick up more than one order at the same time from the same restaurant but you will only be paid one pickup fee.
Per km: You will be paid for the most efficient route to each destination, as calculated by Uber.
Drop Off: If you have multiple orders with different drop off locations, you will get paid for each drop off.
How do I get paid?
Method of Pay?
What happens if the food isn’t ready when I arrive at the restaurant?
If you have waited more than 10 minutes at the restaurant and the food is not ready, you can cancel the pickup and receive $5.
What happens if they customer doesn’t answer the door when I arrive?
Contact the customer by phone first. If they don’t answer, a timer will start and after have 5 minutes you can leave and will still get paid the full fare. You can keep the food too!
Bonuses & Incentives
Hourly Guarantee or Standby Fee?
Yes. Programs vary, but can include incentives like a $3 bonus per trip if you complete 8 trips in 3 hours downtown.
Yes, varies and is often not what is advertised in app.
Yes, if you use an existing driver’s referral code. This bonus fluctuates and is often not what is advertised. You may have to complete a minimum number of trips within a certain time frame to be eligible.
- 21+ years old if driving, 18+ years old for cycling
- Proof of work eligibility: Birth certificate, Citizenship card, Passport, Residency card, SIN card, or Work permit
- Criminal background check – zero tolerance for criminal activity
- Phone: Iphone (4s or newer) or Android (4.2 or newer) with data
- Business license from the City of Vancouver for delivery with a car or bike
- British Columbia Class 1-5 Driver’s Licence or equivalent
- Proof of insurance (must be in your name)
- Good driving record. You must download a 5 year driver history report from the ICBC to submit to Uber for a review
- Proof of vehicle registration (must be in your name and registered in British Columbia)
- 2-4 door vehicle, 10 years old or newer
HST & Taxes
As an independent contract, you will have to pay taxes directly to the government like CPP (Canadian Pension Plan contributions), EI (Employment Insurance), Federal and Provincial Income tax. You should consult with an accountant who can tell you how much to save from your earnings, especially if you have another job.
You will NOT require a GST/HST or number. UberEATS will collect all required taxes from the customer and remit it directly to the government. If you drive for a living you may want to consult an accountant regarding possible registration. Once you pass a certain amount of income as an independent contractor, you may have to charge and remit GST/HST Number. Tax rules change frequently so get some help!
Uber claims that they offer commercial insurance for you only when you are on your way to a restaurant for a pickup and delivering to the customer.
You are also required to maintain your own personal insurance policy.
Many insurance policies in British Columbia allow you to use your car 6 days per month for commercial use, which is what you are doing when delivering for UberEATS. If your policy does not allow for it or if you drive more than 6 days, you may need to change your insurance rate class to delivery.
Most insurance companies require you to disclose to them you are using your vehicle for commercial purposes. Before you start driving, you should talk with your insurance company or agent for more information.
Sign Up Process
Use a friend’s referral code or help support our site by using ours: g4j6h654ue. You can also click on this link.
Step 2: Upload the required documents.
Step 3: Wait for your background check to be completed and Uber to notify you when you have activated.
Step 4: Get an insulated bag (optional).
Step 5: Log on and off the app whenever you want to start accepting delivery requests!
Do I need an insulated delivery bag?
UberEATS drivers have inconsistent reports about this. Some people report that they receive a bag delivered to their home and their driver account is charged $15, which is taken off your first pay. Others have reported that after you sign up you will be directed to their supplier where you can buy a bag for approximately $11.25 including shipping. It is important to note, some restaurants may not allow you to pickup an order without a bag, particularly when delivering pizzas. Either way, the cost is pretty low.
For cyclists, you can order one from Uber for $40 to be shipped to your house and they will take the fee off your first pay. If available in your city at the time, all this information should be provided during your signup process.
Do I need to sign for shifts?
No need to sign up for shifts. Just log on and accept “Pings”, which are on-demand requests for deliveries. Accept or decline requests and log off whenever you want! Uber states you must keep a satisfactory acceptance rate or you will be deactivate but there are conflicting reports about this actually happening.
Are there a minimum number of deliveries I need to do to stay active on the platform?
No, but if your documents expire (like your driver’s license) you will need to upload them again before you can start driving.
Is there an orientation, interview or “onboarding” session?
No, everything is done online or you can you go the Greenlight Hub closest to you to sign up or get help if you need it. However, Vancouver currently only has the option to complete background screening in person at the Greenlight Hub.
Uber support number: 1-800-593-7069 (only for current drivers)
Uber support twitter: Uber_support
Uber Help Center: Help Center
UberEATS support number: 1-800-617-1979 (for drivers currently on deliveries)
You can also access the phone number in your Driver App under Account – Help and click on the blue phone in the top right corner. Note, this will bring you to the main Uber support number and they may just re-direct you to the UberEATS support number.