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Guide to Become an UberEATS Driver in London

25 Jan by Commercial Driver HQ

Guide to Become an UberEATS Driver in London

UberEATS connects hungry customers with restaurants to deliver them food straight to their door. Your job as a driver is go online with the Uber Driver Smartphone app and wait for an order.

Once you receive a “ping”, you can choose to accept or decline the order. You will then drive to the restaurant, grab the food and drop it off at the customer’s address. It’s as simple as that.

Let’s show you what the rates and requirements are for an UberEATS driver and how to get started.

Ways to Deliver

You can deliver UberEATS with a bicycle, scooter or car. 
Rates

You are paid a flat rate for picking up and dropping off orders, as well as a per km fee, less the “Uber Fee”.

During peak times Uber may offer a pay “boost”. This is where UberEATS uses a multiplier to increase your earnings. If an in-demand delivery area advertises a multiplier, ex: 1.5, then your fare is multiplied by 1.5 and increased by 50%. The Uber commission is only applied to your fare, not the boost. 

You can accept tips in cash or customers have the option to tip you in the app after the delivery is made.

 

$3.00/Pick up

$0.70/km

$1.30/Drop off

%

Uber Commission

Boosts Multiplier

Tips

Let’s Do an Example: You pick up an order and delivery it 5.0 km away from the restaurant to the customer. The boost at the time you pick up the order is 1.5 and the customer tips you $3. You would make…

Step 1 (Fare): $3.00 + $1.30 + ($0.70 x 5.0) = $7.80
Step 2 (Commission): $7.80 x .35 = $2.73
Step 3 (Net Fare): $7.80 – $2.73 = $5.07
Step 4 (Boost): $7.80 x .5 = $3.90 
Step 5 (Total Pay): $5.07 + $3.90 + $3.00 = $11.97

 
UberX vs UberEATS Pay

If you drive UberX or another service type transporting passengers, you can also get UberEATS delivery requests. You can select the types of requests under Preferences in the app.

If you drive UberX as well as UberEATS, the commission rate Uber takes is 25% vs 35% if you only have an UberEATS account. However, the boosts offered to UberX drivers for UberEATS orders is much lower. Some drivers that do both feel the better boosts make it worth setting up two accounts, one for UberX trips only and one for UberEATS only. 

 

How much will I make per hour?

Estimates are between $20-$25/hour, depending on demand, area, boosts, tips day and time. Some drivers have reported earnings up to $60/hour!

How do multiple orders work?

Pick up: Sometimes you will pick up more than one order at the same time from the same restaurant but you will only be paid one pickup fee.

Per km: You will be paid for the most efficient route to each destination, as calculated by Uber. 

Drop Off: If you have multiple orders with different drop off locations, you will get paid for each drop off.

How do I get paid?
Method of Pay?

Direct Deposit

Frequency of pay?

Weekly unless you sign up with Payfare to get paid daily.

What happens if the food isn’t ready when I arrive at the restaurant? 

If you have waited more than 10 minutes at the restaurant and the food is not ready, you can cancel the pickup and receive $5.

What happens if they customer doesn’t answer the door when I arrive?

Contact the customer by phone first. If they don’t answer, a timer will start and after have 5 minutes you can leave and will still get paid the full fare. You can keep the food too! 

Bonuses & Incentives

Hourly Guarantee or Standby Fee?

No.

Incentive Programs?

Yes. Programs vary, but can include incentives like a $3 bonus per trip if you complete 8 trips in 3 hours downtown.

Referral Bonuses?

Yes, varies and is often not what is advertised in app. 

Starting Bonus?

Yes, if you use an existing driver’s referral code. This bonus fluctuates and is often not what is advertised. You may have to complete a minimum number of trips within a certain time frame to be eligible. 

Courier Requirements

  • 21+ years old if driving, 18+ years old for cycling
  • Proof of work eligibility: Birth certificate, Citizenship card, Passport, Residency card, SIN card, or Work permit
  • Criminal background check
  • Phone: Iphone (4s or newer) or Android (4.2 or newer) with data

Vehicle Requirements

  • Ontario G Driver’s License or equivalent
  • Vehicle insurance: Insurance must be in your name and name must be legible.
  • Clean driving record (vehicles only)
  • Proof of vehicle registration
  • 2 or 4 door vehicle, 10 years old or newer

HST & Taxes

The taxes you will have to pay include CPP (Canadian Pension Plan contributions), EI (Employment Insurance), Federal and Provincial Income tax. You should consult with an accountant who can tell you how much to save from your earnings, especially if you have another job.

You will NOT require an HST number. UberEATS will collect HST from the customer and remit it to the government. If you drive for a living you may want to consult an accountant regarding HST registration. Once you pass a certain amount of income as an independent contractor, you have to charge and remit HST. 

Insurance Requirements

Uber claims that they offer commercial insurance for you only when you are on your way to a restaurant for a pickup and delivering to the customer. 

You are also required to maintain your own personal insurance policy.

Most insurance companies require you to disclose to them you are using your vehicle for commercial purposes. Before you start driving, you should talk with your insurance company or agent for more information. 

Sign Up Process

Step 1: Visit their website, download the and signup through their app for Android or Iphone or visit an Uber Greenlight Hub.

Use a friend’s referral code or help support our site by using ours: g4j6h654ue. You can also click on this link

Step 2: Upload the required documents. 

Step 3: Wait for your background check to be completed and Uber to notify you when you have activated.

Step 4: Get an insulated bag (optional). 

Step 5: Logon and off the app whenever you want to start accepting delivery requests!

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FAQ

Do I need an insulated delivery bag? 

UberEATS drivers have inconsistent reports about this. Some people report that they receive a bag delivered to their home and their driver account is charged $15, which is taken off your first pay. Others have reported that after you sign up you will be directed to their supplier where you can buy a bag for approximately $11.25 including shipping. It is important to note, some restaurants may not allow you to pickup an order without a bag, particularly when delivering pizzas. Either way, the cost is pretty low. 

Do I need to sign for shifts?

No need to sign up for shifts. Just log on and accept “Pings”, which are on-demand requests for deliveries. Accept or decline requests and log off whenever you want!

Are there a minimum number of deliveries I need to do to stay active on the platform?

No, but if your documents expire you will need to upload them again before you can start driving. 

Is there an orientation, interview or “onboarding” session?

No, everything is done online or you can you go the Greenlight Hub closest to you to sign up or get help if you need it!

Contact Information

Uber support number: 1-800-593-7069
Uber support twitter: Uber_support
Uber Help Center: Help Center

There is no Uber Office in London but they do hold information sessions in the city called “spots” you can attend to sign up in person and get help. Check their website to see the next time they are holding an event in London.

Mississauga has the closest Greenlight Hub to London

Mississauga Greenlight Hub

1980 Matheson Blvd E, Unit A
Mississauga, ON, L4W 5N3

Monday-Friday: 9am-5pm
Saturday: 10am-3pm
Sunday: Closed

Check here for all locations and hours

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